bd75 Privacy Policy

1 Introduction and Scope

bd75 is an online gaming and betting platform that provides services to users in Bangladesh. This privacy policy document explains what information is collected from you when you use the bd75 website and application, how that information is processed, and what steps we take to protect your privacy.

This policy applies to all services provided through the bd75casino.cam website — from registration through deposits, playing games, withdrawals, and customer support. Together with the Terms and Conditions, this privacy policy forms a complete legal framework that governs the relationship between you and us.

By creating an account or using the services on this platform, you agree to all the terms of this policy. If you disagree with anything, please contact our support team before using the service.

2 Information Collection

bd75 collects information in two main ways — information you provide directly and technical information collected automatically.

2.1 Information You Provide

Information you provide during account registration and use of the service includes:

• Full name and date of birth
• Mobile number and email address
• Residential address
• National ID card or passport details for identity verification
• Financial transaction details — bKash, Nagad or Rocket account numbers
• Messages and attachments you send to customer support

2.2 Automatically Collected Information

Some technical information is collected automatically while you use the platform:

• IP address and geographic location (at country and city level)
• Device type, operating system and browser version
• Login time, session duration and navigation activity
• Gaming activity and betting history
• Deposit and withdrawal transaction records

2.3 Information Received from Third Parties

For identity verification and fraud prevention, bd75 may in certain cases collect supplementary information from trusted third parties. Such information collection is always conducted within the bounds of applicable law.

3 Purpose of Data Use

Collected information is used for specific and clearly defined purposes. bd75 never misuses information or processes it beyond the stated purposes.

• Account Management: Confirming registration, verifying identity and maintaining account security.
• Processing Financial Transactions: Processing deposits and withdrawals and keeping transaction records.
• Customer Support: Responding to your complaints and questions and resolving issues.
• Fraud Prevention: Detecting suspicious activity and ensuring platform security.
• Service Improvement: Analysing user experience to make the platform more useful.
• Bonus and Promotional Communications: Informing you about relevant offers based on your preferences (with your consent).
• Meeting Legal Obligations: Keeping records in compliance with applicable law and responding to requests from authorities.

As part of following the Responsible Gaming Guidelines, bd75 monitors your gaming activity and may offer assistance when needed.

4 Data Disclosure and Third Parties

bd75 does not sell your personal information to any third party. However, limited information may be shared in specific circumstances:

4.1 Service Provider Partners

Necessary information is shared with specialist organisations for payment processing (bKash, Nagad, Rocket), identity verification and technology services. These partners operate under strict confidentiality agreements and may use the information only for the designated purpose.

4.2 Legal Obligations

In the case of a court order, a lawful request from an investigative authority, or a legal process, bd75 may be required to disclose information in accordance with applicable law. Outside such circumstances, information is not voluntarily shared with any government agency.

4.3 Business Transfers

In the event of a business merger or acquisition, user data may be transferred to the new entity. Users will be notified in advance of such an event and the same standard of privacy protection will be maintained.

5 Cookies and Tracking

The bd75 website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help the platform remember your preferences.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember language preferences, interface settings and game preferences.
• Analytics Cookies: Statistical data collected to understand which sections of the platform are used most.
• Marketing Cookies: Used to display relevant advertisements and offers based on your interests. These cookies can be managed from your browser settings.

5.2 Cookie Controls

You can delete or block cookies from your browser settings. Please note, however, that disabling essential cookies may prevent some core features of the platform from working properly.

6 Data Storage and Security

bd75 has implemented industry-standard technical and organisational measures to protect your personal information.

6.1 Technical Security Measures

• All data transmissions are secured through SSL (Secure Socket Layer) encryption
• Sensitive information stored in the database is kept in encrypted form
• Unauthorised access is prevented through firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments are conducted
• Passwords are stored using strong hashing algorithms — they cannot be read directly

6.2 Data Retention Period

Account information is retained for the entire period the account remains active. After account closure, financial transaction records are kept for a defined period as required by law. Once that period has passed, data is securely deleted or anonymised.

6.3 Staff Access

Only authorised staff may access your information, and only as needed for their specific role. All access is logged and reviewed regularly.

7 User Rights

All registered members of bd75 may exercise the following rights regarding their personal information:

7.1 Right to Access Information

You may request to view the information stored in your account at any time. After verification, we will provide this information within a reasonable time.

7.2 Right to Correct Information

If there is any error or incompleteness in your information, you may request a correction. Some information can be updated directly from account settings; for other cases, please contact customer support.

7.3 Right to Close Account

You may request to close your account at any time. After account closure, your personal information will not be actively used beyond what is required by legal obligations.

7.4 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional messages, use the 'unsubscribe' option in any message or make a request through customer support. Important service-related messages will still be sent.

8 Protection of Minors

All services of bd75 are exclusively for adults aged 21 and above. Collecting or processing information from anyone under 21 is against our policy.

Age is verified at registration. If there is any subsequent suspicion that an account belongs to a minor, it is immediately suspended and a full investigation is conducted.

If a parent or guardian finds that their child under 21 has created an account on bd75, please contact our customer support immediately — we will take swift action. You can read more about our values and responsibilities on the About Us page.

9 Policy Changes

This privacy policy may be updated from time to time due to business changes, technical developments or legal requirements. Users will be notified of any significant changes via their registered email or through the platform before they take effect.

The "Last Updated" date is shown at the top of each version. Continuing to use the service after a change notification means you agree to the revised policy. We therefore recommend reviewing this page regularly.

Previous versions of this policy are available on request through customer support.

10 Contact

If you have any questions, complaints or data disclosure requests relating to this privacy policy, please contact us. Our privacy team provides support in Bengali and English 24 hours a day, 7 days a week.

Instant support is available via live chat. For email requests, contact us at: [email protected]

You can also visit the FAQ page for answers to common questions about accounts, payments and security.